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Latest Articles

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts separated.

Construction and Engineering

Why Outsourcing Construction Cost Estimation Works Without Disrupting Your Process

Healthcare

The 13 Fundamental Steps in Revenue Cycle Management

Financial ServicesHealthcareOutsourcing 101

HIPAA Compliance in RCM Offshoring: What Works (and What Risks to Avoid)

WHAT WE DO

We build high-performing teams

Guide to Outsourcing for Small Businesses
Guide to Outsourcing for Small Businesses

Guide to Outsourcing for Small Businesses

Overview Are you a small business owner facing limited resources, high hiring costs, and operational inefficiencies? This guide offers a concise roadmap for small businesses to leverage offshore outsourcing for growth, efficiency, and cost savings. By streamlining workflows, accessing top-notch talent, and scaling efficiently without heavy overhead costs, you can…
March 5, 2025 Read More
Guide to Offshore Outsourcing for IT Managed Service Providers
Guide to Offshore Outsourcing for IT Managed Service Providers
Guide to Offshore Outsourcing for IT Managed Service Providers

Guide to Offshore Outsourcing for IT Managed Service Providers

Overview: Optimize Your IT Managed Services with Offshore Outsourcing! Looking to cut costs, scale fast, and access top IT talent? This guide reveals how offshore outsourcing can streamline your operations and elevate service quality. Discover strategies for building efficient offshore teams, selecting the right partners, and maintaining high performance. Learn…
February 7, 2025 Read More
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions

Leveraging Offshore Outsourcing to Augment AI and Automation Solutions

Overview: Unlock the full potential of AI and automation by enhancing your operations through offshore outsourcing. In this insightful guide, Connext, a leading global BPO staffing firm, reveals how combining offshore expertise with cutting-edge technology can elevate your business processes. Whether you’re looking to reduce costs, improve efficiency, or scale…
February 7, 2025 Read More
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing

Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing

Overview The accounting talent shortage in the United States is a growing concern, impacting businesses of all sizes. In this guide, we explore how the global BPO staffing solution can help bridge the gap by tapping into offshore resources. By partnering with Connext, a leader in global outsourcing, businesses can…
February 7, 2025 Read More
Offshore Accounting: Job Roles, Tasks And Salary Data
Offshore Accounting Job Roles, Tasks, and Salary Data
Offshore Accounting: Job Roles, Tasks And Salary Data

Offshore Accounting: Job Roles, Tasks And Salary Data

Overview Discover how to build a high-performing offshore accounting team with this exclusive guide from Connext, a global leader in BPO staffing. This comprehensive PDF dives deep into the key roles, critical tasks, and accurate salary benchmarks for offshore accounting professionals worldwide. Whether you're aiming to optimize your current team…
February 7, 2025 Read More
Understanding Work Setup Preferences of Offshore Accounting Staff
pretty-happy-young-entrepreneur-woman-working
Understanding Work Setup Preferences of Offshore Accounting Staff

Understanding Work Setup Preferences of Offshore Accounting Staff

Overview: Unlock the secrets to building a high-performing offshore accounting team with this essential guide. Learn how to align work setup preferences with your team's needs for maximum productivity and satisfaction. This guide dives into key factors such as the best remote work arrangements, cultural considerations, and time zone strategies…
February 7, 2025 Read More
What To Look For In A Business Process Outsourcing Provider
Buildings
What To Look For In A Business Process Outsourcing Provider

What To Look For In A Business Process Outsourcing Provider

Overview When selecting a Business Process Outsourcing (BPO) provider, it’s essential to evaluate various factors that ensure a partnership will meet your business needs and objectives. Key considerations include technical expertise, talent sourcing, effective implementation, performance monitoring, data-driven insights, and compliance with security standards. This guide highlights these factors and…
February 7, 2025 Read More
An Introduction to Co-Sourcing
An Introduction to Co-Sourcing
An Introduction to Co-Sourcing

An Introduction to Co-Sourcing

Overview Discover the power of co-sourcing and outsourcing in this detailed guide, designed to help businesses unlock higher efficiency and streamline operations. Learn how blending internal expertise with external support can boost productivity and drive sustainable growth. This document highlights the key benefits of selecting the right partner, ensuring alignment…
February 7, 2025 Read More
The Role of BPOs in Business Continuity
Company Building
The Role of BPOs in Business Continuity

The Role of BPOs in Business Continuity

Overview In today’s fast-changing business landscape, BPO is key to maintaining efficiency and resilience. This guide explores how outsourcing—powered by AI and RPA—helps businesses adapt, streamline operations, and ensure continuity amid disruptions. Optimize your strategy and stay ahead. Key Takeaways Cost Optimization: Reduce operational expenses and allocate resources more effectively.…
February 7, 2025 Read More
5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare
5 Things Impacting the rise of business process outsourcing in Healthcare
5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare

5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare

Overview: The healthcare industry is experiencing a significant shift towards business process outsourcing (BPO) as organizations seek to enhance patient retention, streamline operations, and address staffing shortages. With the rise of remote work, access to a global talent pool, and the increasing demand for telehealth services, outsourcing has become a…
February 7, 2025 Read More
Creating a Positive Spiral in Your Business: A Case For Outsourcing
Positive Spiral
Creating a Positive Spiral in Your Business: A Case For Outsourcing

Creating a Positive Spiral in Your Business: A Case For Outsourcing

Overview Connext Global Solutions illustrates how outsourcing, particularly in eligibility verification, can initiate a positive spiral that enhances business performance. By relieving front desk staff of tedious billing tasks, practices can improve employee satisfaction, boost patient retention, and drive revenue growth. This self-reinforcing cycle not only elevates the quality of…
February 7, 2025 Read More
Top 5 Mistakes when Choosing a BPO Partner
Top 5 Mistakes when Choosing a BPO Partner
Top 5 Mistakes when Choosing a BPO Partner

Top 5 Mistakes when Choosing a BPO Partner

Overview Outsourcing can significantly enhance operational efficiency and drive sustainable growth when executed correctly. However, many businesses face challenges due to unclear objectives, misaligned incentives, and inadequate management plans. This guide outlines the top mistakes companies make when choosing a BPO partner and offers insights on how to avoid these…
February 7, 2025 Read More
Client Engagement Using Real-Time Video: the New Normal
Connext Global Solutions – Client Engagement
Client Engagement Using Real-Time Video: the New Normal

Client Engagement Using Real-Time Video: the New Normal

Overview Connext Global Solutions is a back-office Business Process Outsourcer (BPO) dedicated to serving small and mid-sized businesses. With a focus on innovative solutions and real-time video communication, Connext enhances client engagement and operational efficiency, adapting seamlessly to the evolving demands of the market. Key Takeaways Tailored Support: Connext specializes…
February 7, 2025 Read More
Business Process Outsourcing and the Philippines
Business Process Outsourcing and the Philippines
Business Process Outsourcing and the Philippines

Business Process Outsourcing and the Philippines

Overview: Thinking about outsourcing? Get the inside scoop on why the Philippines dominates the BPO industry. Our in-depth PDF breaks down everything you need to know about Business Process Outsourcing (BPO) in the Philippines—from its rapid rise since 1992 to the game-changing benefits it offers businesses worldwide. Key Takeaways The…
February 7, 2025 Read More
Three Pillars of Managing a Remote Workforce
Three Pillars of Managing a Remote Workforce
Three Pillars of Managing a Remote Workforce

Three Pillars of Managing a Remote Workforce

Overview: Managing a remote workforce comes with unique challenges, from maintaining productivity to ensuring seamless collaboration. This guide provides a practical framework for overcoming these hurdles. It explores key strategies to enhance performance, strengthen communication, and drive engagement in distributed teams. You’ll discover actionable insights on: Building a strong remote…
February 6, 2025 Read More

Customize your Offshore Team

Looking for a job? Please apply here!

Search the roles we fill

Don’t See What You’re
Looking For?

Reach out to us. We’re here to provide a
customized solution tailored for you.

Angeles City

5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009

Davao City

2nd Floor and 3rd Floor HAI Global Building, Pryce Business Park Poblacion District, Bajada, Davao City, Davao del Sur 8000

Ortigas (Metro Manila)

Unit 2903 and 2904 29th Floor Discovery Centre Building ADB Avenue, Ortigas Center, Pasig City 1605

Bogotá, Colombia

Edificio Villorio Building Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211

Hawaii

770 Kapiolani Boulevard, Suite 602 Honolulu, Hawaii 96813

Philippines

Angeles City

5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009

Davao City

2nd Floor and 3rd Floor HAI Global Building, Pryce Business Park Poblacion District, Bajada, Davao City, Davao del Sur 8000

Ortigas (Metro Manila)

Unit 2903 and 2904 29th Floor Discovery Centre Building ADB Avenue, Ortigas Center, Pasig City 1605

Colombia

Bogotá

Edificio Villorio Building Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211

United States

Hawaii

770 Kapiolani Boulevard, Suite 602 Honolulu, Hawaii 96813

The True Cost of Onshore vs Offshore Talent.
The True Cost of Onshore vs Offshore Talent.

The True Cost of Onshore vs Offshore Talent.

What’s the Real Cost of a $15/hour Employee? You’re Paying More Than You Think — Find Out Why. Hiring a U.S.-based employee at $15/hour doesn’t actually cost you $15/hour. Once…
June 20, 2025 Read More
Top 10 Ways Offshoring is Helping Healthcare Providers Address Workforce Shortages
Top 10 Ways Offshoring is Helping Healthcare Providers Address Workforce Shortages

Top 10 Ways Offshoring is Helping Healthcare Providers Address Workforce Shortages

Overview Healthcare workforce shortages are challenging organizations nationwide—especially those managing multiple locations or facing hiring freezes. This whitepaper delivers clear, actionable insights designed to help healthcare providers leverage outsourcing as…
June 12, 2025 Read More
Maximizing Healthcare Operations: The Colombian Advantage
Maximizing Healthcare Operations: The Colombian Advantage

Maximizing Healthcare Operations: The Colombian Advantage

Why Colombia for Healthcare Outsourcing? Discover how Colombia’s skilled workforce, cost efficiencies, and strong BPO infrastructure can transform your healthcare operations. This white paper also explores how Connext leverages these…
March 7, 2025 Read More
Guide to Outsourcing for Small Businesses
Guide to Outsourcing for Small Businesses

Guide to Outsourcing for Small Businesses

Overview Are you a small business owner facing limited resources, high hiring costs, and operational inefficiencies? This guide offers a concise roadmap for small businesses to leverage offshore outsourcing for…
March 5, 2025 Read More
Guide to Offshore Outsourcing for IT Managed Service Providers
Guide to Offshore Outsourcing for IT Managed Service Providers
Guide to Offshore Outsourcing for IT Managed Service Providers

Guide to Offshore Outsourcing for IT Managed Service Providers

Overview: Optimize Your IT Managed Services with Offshore Outsourcing! Looking to cut costs, scale fast, and access top IT talent? This guide reveals how offshore outsourcing can streamline your operations…
February 7, 2025 Read More
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions

Leveraging Offshore Outsourcing to Augment AI and Automation Solutions

Overview: Unlock the full potential of AI and automation by enhancing your operations through offshore outsourcing. In this insightful guide, Connext, a leading global BPO staffing firm, reveals how combining…
February 7, 2025 Read More
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing

Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing

Overview The accounting talent shortage in the United States is a growing concern, impacting businesses of all sizes. In this guide, we explore how the global BPO staffing solution can…
February 7, 2025 Read More
Offshore Accounting: Job Roles, Tasks And Salary Data
Offshore Accounting Job Roles, Tasks, and Salary Data
Offshore Accounting: Job Roles, Tasks And Salary Data

Offshore Accounting: Job Roles, Tasks And Salary Data

Overview Discover how to build a high-performing offshore accounting team with this exclusive guide from Connext, a global leader in BPO staffing. This comprehensive PDF dives deep into the key…
February 7, 2025 Read More
Understanding Work Setup Preferences of Offshore Accounting Staff
pretty-happy-young-entrepreneur-woman-working
Understanding Work Setup Preferences of Offshore Accounting Staff

Understanding Work Setup Preferences of Offshore Accounting Staff

Overview: Unlock the secrets to building a high-performing offshore accounting team with this essential guide. Learn how to align work setup preferences with your team's needs for maximum productivity and…
February 7, 2025 Read More
What To Look For In A Business Process Outsourcing Provider
Buildings
What To Look For In A Business Process Outsourcing Provider

What To Look For In A Business Process Outsourcing Provider

Overview When selecting a Business Process Outsourcing (BPO) provider, it’s essential to evaluate various factors that ensure a partnership will meet your business needs and objectives. Key considerations include technical…
February 7, 2025 Read More
An Introduction to Co-Sourcing
An Introduction to Co-Sourcing
An Introduction to Co-Sourcing

An Introduction to Co-Sourcing

Overview Discover the power of co-sourcing and outsourcing in this detailed guide, designed to help businesses unlock higher efficiency and streamline operations. Learn how blending internal expertise with external support…
February 7, 2025 Read More
The Role of BPOs in Business Continuity
Company Building
The Role of BPOs in Business Continuity

The Role of BPOs in Business Continuity

Overview In today’s fast-changing business landscape, BPO is key to maintaining efficiency and resilience. This guide explores how outsourcing—powered by AI and RPA—helps businesses adapt, streamline operations, and ensure continuity…
February 7, 2025 Read More
5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare
5 Things Impacting the rise of business process outsourcing in Healthcare
5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare

5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare

Overview: The healthcare industry is experiencing a significant shift towards business process outsourcing (BPO) as organizations seek to enhance patient retention, streamline operations, and address staffing shortages. With the rise…
February 7, 2025 Read More
Creating a Positive Spiral in Your Business: A Case For Outsourcing
Positive Spiral
Creating a Positive Spiral in Your Business: A Case For Outsourcing

Creating a Positive Spiral in Your Business: A Case For Outsourcing

Overview Connext Global Solutions illustrates how outsourcing, particularly in eligibility verification, can initiate a positive spiral that enhances business performance. By relieving front desk staff of tedious billing tasks, practices…
February 7, 2025 Read More
Top 5 Mistakes when Choosing a BPO Partner
Top 5 Mistakes when Choosing a BPO Partner
Top 5 Mistakes when Choosing a BPO Partner

Top 5 Mistakes when Choosing a BPO Partner

Overview Outsourcing can significantly enhance operational efficiency and drive sustainable growth when executed correctly. However, many businesses face challenges due to unclear objectives, misaligned incentives, and inadequate management plans. This…
February 7, 2025 Read More

Filter

Why Outsourcing Construction Cost Estimation Works Without Disrupting Your Process
Architects, engineers and cost estimators in an office meeting
Why Outsourcing Construction Cost Estimation Works Without Disrupting Your Process

Why Outsourcing Construction Cost Estimation Works Without Disrupting Your Process

Key Summary Estimating backlogs can occur when internal teams experience hiring freezes or limited headcount. Offshore estimation teams built through Connext’s independent contractor agreement help sustain output. These teams align…
June 27, 2025 Read More
The 13 Fundamental Steps in Revenue Cycle Management
home-healthcare-nurse-with-elderly-patient
The 13 Fundamental Steps in Revenue Cycle Management

The 13 Fundamental Steps in Revenue Cycle Management

In healthcare, delivering great care isn’t enough. To ensure survival and continuous service, you also need to get paid for it. That’s where Revenue Cycle Management (RCM) comes in.  RCM…
June 26, 2025 Read More
HIPAA Compliance in RCM Offshoring: What Works (and What Risks to Avoid)
Two IT professionals, a man and a woman, working together in a server room while reviewing data on a laptop.
HIPAA Compliance in RCM Offshoring: What Works (and What Risks to Avoid)

HIPAA Compliance in RCM Offshoring: What Works (and What Risks to Avoid)

Key Summary • Many healthcare organizations are navigating hiring restrictions and exploring operational scaling options.• RCM functions must remain HIPAA-compliant, whether in-house or offshore, across all industry verticals.• Risks increase…
June 25, 2025 Read More
Why MSPs Should Consider Offshore Development Teams for Custom Software Projects
Why MSPs Should Consider Offshore Development Teams for Custom Software Projects

Why MSPs Should Consider Offshore Development Teams for Custom Software Projects

Key Summary MSPs are navigating tighter labor markets, fluctuating project demands, and internal hiring restrictions.   Offshore development teams offer a practical way to scale software capabilities without expanding internal headcount.  …
June 24, 2025 Read More
Building a High-Performance Outsourced Service Desk: A Guide for MSPs
Building a High-Performance Outsourced Service Desk: A Guide for MSPs

Building a High-Performance Outsourced Service Desk: A Guide for MSPs

Key Summary  More managed service providers (MSPs) are turning to outsourced service desks to meet growing client expectations while navigating staffing limitations. By partnering with experienced external teams offering support…
June 23, 2025 Read More
Why MSPs Are Turning to Outsourced Call Centers for Better Customer Retention
Why MSPs Are Turning to Outsourced Call Centers for Better Customer Retention

Why MSPs Are Turning to Outsourced Call Centers for Better Customer Retention

Key Summary  MSPs are increasingly using outsourced call centers to elevate their MSP customer support, improve client experience, and sustain high service standards—even during hiring freezes or headcount limits. By…
June 21, 2025 Read More
Build Your Own Offshore Team: A Strategic Way to Scale Without Adding Headcount
Build Your Own Offshore Team: A Strategic Way to Scale Without Adding Headcount

Build Your Own Offshore Team: A Strategic Way to Scale Without Adding Headcount

In today’s tight labor market, many businesses are looking for ways to grow without hiring locally. Whether it’s due to headcount limits, hiring freezes, or the rising cost of talent,…
June 18, 2025 Read More
Connext Named One of the Top 30 Best Workplaces in IT-BPM at Solaia Awards 2025
Connext Named One of the Top 30 Best Workplaces in IT-BPM at Solaia Awards 2025

Connext Named One of the Top 30 Best Workplaces in IT-BPM at Solaia Awards 2025

— Connext, a leading provider of customized outsourcing solutions, has been recognized among the Top 30 Best Workplaces in IT-BPM at Solaia: The IT-BPM Awards 2025, ranking #20 in an…
June 13, 2025 Read More
Offshore Outsourcing Pros and Cons: What You Need to Know
Offshore Outsourcing Pros and Cons: What You Need to Know

Offshore Outsourcing Pros and Cons: What You Need to Know

Key Summary:  Offshore outsourcing helps companies scale, access skilled talent, and reduce costs while maintaining productivity. It offers flexibility, 24/7 support, and global reach—but also requires careful planning to overcome…
June 13, 2025 Read More
The Evolving BPO Industry in Sri Lanka: A 2025 Outlook
The Evolving BPO Industry in Sri Lanka: A 2025 Outlook

The Evolving BPO Industry in Sri Lanka: A 2025 Outlook

The BPO industry in Sri Lanka has rapidly emerged as a reliable partner for global businesses navigating an increasingly competitive and cost-conscious environment. In 2025, it stands as a cornerstone…
June 12, 2025 Read More
What To Outsource to a Virtual Assistant 
What To Outsource to a Virtual Assistant 

What To Outsource to a Virtual Assistant 

Whether you're a business owner or an individual who wants to outsource some of your administrative tasks, it can be difficult to know where to begin. Fortunately, there are plenty…
June 11, 2025 Read More
Colombia vs. Philippines: BPO Workforce Comparison for Global Growth and Agility
Colombia vs. Philippines: BPO Workforce Comparison for Global Growth and Agility

Colombia vs. Philippines: BPO Workforce Comparison for Global Growth and Agility

Key Summary As more companies face hiring freezes and restrictions on headcount, outsourcing is emerging as a flexible, scalable solution. Two of the most widely considered outsourcing destinations—Colombia and the…
June 7, 2025 Read More
Top Finance and Accounting Outsourcing Companies in the Philippines
Top Finance and Accounting Outsourcing Companies in the Philippines

Top Finance and Accounting Outsourcing Companies in the Philippines

Key Summary: Finance and accounting outsourcing is a growing industry, offering significant benefits to business owners seeking to optimize financial management and reduce overhead costs.  Connext Global Solutions stands out…
June 6, 2025 Read More
Outsourcing Civil 3D Experts: How Connext Can Help
Outsourcing Civil 3D Experts: How Connext Can Help

Outsourcing Civil 3D Experts: How Connext Can Help

Key Summary Connext provides dedicated Civil 3D teams with expertise in AutoCAD Civil 3D, 3D modeling, and construction drawings.  Ideal for firms facing hiring freezes or needing to scale without…
May 31, 2025 Read More
Top Business Process Outsourcing (BPO) Companies in Taguig [2025 Update]
Top Business Process Outsourcing (BPO) Companies in Taguig [2025 Update]

Top Business Process Outsourcing (BPO) Companies in Taguig [2025 Update]

Key Takeaways: Taguig City—particularly Bonifacio Global City (BGC)—is a premier BPO hub known for its world-class infrastructure, Grade-A office spaces, and PEZA-accredited buildings that attract top outsourcing firms. The city…
May 27, 2025 Read More

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The Crucial Role of Cost Estimating in Project Budgeting
The Crucial Role of Cost Estimating in Project Budgeting

The Crucial Role of Cost Estimating in Project Budgeting

In today's dynamic business environment, precise cost estimating has become more critical than ever. It serves as the foundation for effective project budgeting, ensuring that resources are allocated efficiently and…
May 17, 2025 Read More
Understanding the Role of a Prior Authorization Specialist
Understanding the Role of a Prior Authorization Specialist

Understanding the Role of a Prior Authorization Specialist

In the dynamic world of healthcare, streamlined pre-authorization procedures ensure patients benefit from decreased waiting periods, fewer appointment reschedules, and broader treatment accessibility, resulting in elevated levels of patient satisfaction.…
February 24, 2025 Read More
How To Start a Call Center in the Philippines? 
How To Start a Call Center in the Philippines? 

How To Start a Call Center in the Philippines? 

There are several reasons the Philippines is recognized as the “Call Center Capital of the World”. The country has skilled workforce, low costs of living, a supportive infrastructure for business,…
February 17, 2025 Read More