Our Service Model
At Connext, we build our service model around one clear mission:empower your business with exceptional talent, comprehensive support, and a pricing model that delivers complete transparency and flexibility.
Control Over the Quality of People
Quality You Can Trust
Success starts with the right team. Our custom recruiting process rigorously screens candidates with our AI model, to ensure that only the best and most culturally aligned professionals join your ranks. With our quality-first approach, you can confidently build a team that drives innovation and growth.
Build Your Global Capability Center
Global Capability Center
Take advantage of our unique Global Capability Center model where teams are full-time and cross-functional. Whether you need customer service, accounting, marketing, back office, or any other operational support, you can create your own dedicated global team at any scale.
- Full-Time Commitment: Enjoy continuous, dedicated support that evolves with your business needs.
- Cross-Functional Expertise: Leverage teams that cover a wide range of business functions, ensuring cohesive and comprehensive support.
- Scalable Solutions: Start small and expand as your operations grow, with the flexibility to tailor your Global Capability Center precisely to your requirements.
High-Level Management Support & Customized Onboarding
Tailored Onboarding & Support
From your very first interaction, our dedicated management team is here to guide you. We offer a personalized onboarding and account management experience that adapts to your unique business needs, ensuring seamless integration and long-term success.
Full-Time Staff Expenses
Transparent & Flexible Pricing
Our pricing model is designed with you in mind. Enjoy the flexibility of month-to-month contracts and no upfront payments—meaning you can scale your team as needed without locking into long-term commitments. Our transparent pricing guarantees you know exactly what you’re investing in, eliminating surprises and empowering you with full budgetary control.
Geographic Diversity & Compliance
Global Reach, Rigorous Compliance
Build your team across the globe—our service model supports geographic diversity, letting you source talent from multiple regions. We also maintain strict compliance with SOC2 Type II, PCI, and ISO standards, ensuring your operations are secure and meet the highest industry benchmarks.
A Trusted Partner
As a veteran-owned and operated organization recognized among the INC5000 Fastest Growing Private Companies for 3 years in a row, Connext boasts a 98% client retention rate and 80% annual employee retention. Our commitment to trust and excellence is embedded in every service we offer.
See why we are trusted by over 200 companies
“We have enjoyed working with Connext and have developed a deep relationship with the company.”
Neil Tagawa
CEO, RedHammer LLC
“The truth is Connext is just THAT awesome and the Filipino staff are unmatched in dedication, language proficiency, hard work, and respect.”
Ernest Sutton, CPA
Vice President, RediCarpet
“I liked the leadership, flexibility, and commitment to retaining people with a profoundly human touch.”
COO
Fintech Company
“Connext has truly listened to our needs.”
VP of Strategy & Corporate Development
Software Company
“We’ve found the provided resources to be very high quality and wonderful to work with.”
Jamie Wiseman
Principal, Real Estate Development Firm
“Connext’s services in providing our business with a talented employee were unmatched. We have worked with four different outsourcing companies and no one can perform to the level of Connext.”
Senior Business Strategist
Transportation Company
“Our overall experience with Connext has been great….From interviews, to training and continuous improvement, they have been supportive and always listen to our needs.”
Chief Operating Officer
Construction Company
“Incredible Service, Affordable Price = Great Relationship And Value”
SVP Operations
Software Company
“The Connext team is extremely helpful in securing exceptional talent for roles we needed support filling. The staffing has been a game-changer for our practice.”
Practice Manager
Services (non-Government)
“Highly recommend Connext and their team!”
Chief Executive Officer
Media Company
“Working with Genavie from the Connext team has been great—everyone loves collaborating with her. It’s one of the key reasons our expansion conversation is happening. Connext is the best ‘Google search’ I’ve ever done!”
Managing Director
Investment Firm
“I’ve worked with several accounting support teams in the Philippines at my previous workplace, and I can wholeheartedly say that you folks are the best I’ve ever worked with. Thank you for all you do for us!”
Alison Inafuku
Accounting Manager, Tony Hawaii Automotive Group
Client Commendation
Proof that dedication delivers. Our clients speak for us.
“From my eyes, Christelle has got to be one of our hardest workers of all of hard-working Hammerheads. I am so very grateful to have her on my client team – she is truly inspirational, the way she meets her deadlines.”
– Consultant
“Glory has been going above and beyond in her work list. She exceeds her emails and continues to be such a great team player!”
– Senior Credit Specialist
“Sebastian is very eager willing to learn, always has a great attitude, and punctual. His quality of work has continued to improve and has been willing to take up new responsibilities in addition to what he was hired to do. We appreciate the effort he has shown.”
– VP of Engineering
“She is performing exceptionally well, demonstrating strong technical skills and efficiency in their work. Their contributions are impactful, ensuring smooth operations and delivering high-quality results consistently.”
– Salesforce Developer Lead
“Mhilka is literally a poster employee. No complaints, she’s proactive, she’s willing to help, she’s great with programs/software – working with her makes finance so much easier. She is so appreciated.”
– Operations Manager
“He impresses with his technical proficiency and efficiency. He ensures smooth operations and consistently delivers high-quality results.”
– Salesforce Developer Lead
“Mariana is doing great. I see a lot of potential for her to lead or digital marketing strategy. She is very talented and I want her to take a more leadership role”
– Head of Acquisitions
“I want to take a moment to give a shoutout to @Billyjoel Petito in ECC – you are AMAZING! Your knowledge of benefits is outstanding, and I truly appreciate how you use it to deliver world-class, timely service to our clients and employees. Thank you for all that you do!”
– Benefit Specialist
“Big shoutout to @lcabaltera today for spotting a potential conflict of interest and taking the extra steps to verify the operator’s identity to protect our customers. Appreciate your attentiveness and commitment to doing things right!”
– Team lead
“We love her! She asks questions, she takes extra initiative to troubleshoot loans – she has also asked to learn more about how to handle certain scenarios for files so we have walked through those situations as well. I love that she is eager to want to learn and do more!”
– Managers of Growth & Partnerships
“Thank you for all of your hard work. You two have been such a great help these past few months and your contribution to our organization is only going to grow as you become comfortable taking on more billing account. I would not be able to what I do over here without you. Keep up the good work and I hope you have a great weekend.”
– Office Manager
“10 years…awesome
I’ve hired many people in my career, but I can honestly say you may be the best one! We are fortunate to have you help us grow! Mahalo”
– President of Logistics Company | Hawaii
“Let’s all take a moment to recognize **Radzsy** for receiving a commendation from one of his patients. Radzsy didn’t just perform his duties with excellence—he made a genuine impact. His dedication, empathy, and professionalism left a lasting impression, and it’s a powerful reminder of the difference we can make through our work.
Great job, Radzsy! Your commitment to quality and compassion is truly inspiring.”
– Associate Operations Manager
